BudTel: Freedom, Quality, Service, Savings

Commercial Services

Your Telephone Man's Formula for Doing Business Today: Lower Cost - Increase Productivity.

Your Telephone Man offers the Star2Star System. Star2Star is the only Internet Phone Service Provider with fully integrated, end-to-end monitoring and management of your critical business telecommunications needs.

The Star2Star End-to-End Solution
  • Data Center with fully redundant systems in Tampa, Florida
  • Backup Data Center in Chicago, Illinois
  • Star2Star supplies the Internet Telephone Service
  • Star2Star manufactures the Phone System hardware that is on the customers premises.

This unique End-to-End solution allows Star2Star to proactively monitor your phone system and tell you when it is not functioning correctly. No longer do you have to figure out something is wrong and then call the phone company!

Star2Star Communications is the only Internet phone solution vendor able to guarantee 99.9% reliability.

WHAT HAPPENS WHEN THE LIGHTS GO OUT?

The Star2Star architecture design shows its genius when problems happen outside the control of Star2Star. When the power goes out, or the phone lines get cut down the street, most phone systems leave customers with no way to reach you; thinking you have gone home, or worse. With Star2Star calls still reach you! Their Disaster Recovery plan automatically reroutes calls as soon as the Starbox at the customer location goes offline. Ask us how Disaster Recovery would work best for you.

FEATURES THAT INCREASE YOUR COMPANY'S PRODUCTIVITY

OUR TOP PICKS OF FEATURES THAT OUR CUSTOMERS USE TO INCREASE THEIR PRODUCTIVITY.

  • Flexible Call Routes
    • Unlimited ways to program the paths your calls come into the business.
    • Set up contingency call routes to be implemented at the click of a mouse.
    • Have different call routes at different times of the day, or on different days.
  • Call Queues
    • Answer the phone instead of letting to go to voice mail.
    • Flexible queues allow managers or others that don't normally get interrupted by incoming calls to help out when call traffic gets heavy.
  • Multi-layer automated attendant:
    • Quickly build multi-layer automated attendant menus which can send a call to any number of destinations. Such as the operator, ring a group of phones, a queue for the next available agent, a voice mailbox, a recording, the company directory etc. Destinations can include extensions at other locations or remote employees working from home. This is all done in an intuitive web interface.
  • Administrator Web Portal
    • Company administrators can manage the phone system with an easy to understand web interface.
  • Individual extension user Web Portal
    • Individual users have control over their extension and how to use their features like Find me-Follow Me and voice mail.
  • Call remote offices, remote phones even virtual extensions as a local extension
  • Find-Me/Follow-Me forwarding:
    • Your office extension can ring your desk phone and at branch locations while also ringing your cell phone, home phone or even a laptop soft-phone. This can be set up or modified in a few seconds from the Star2Star web portal.
  • Add additional phone numbers without adding phone lines
    • Put a local phone number in another town to have a local presence.
    • Have Direct Inward Dial (DID) numbers for key staff that ring right to a phone or department.
    • Run multiple businesses out of one Starbox.
  • Multiple company identities:
    • Independent Call Routes, queues and Voice Mail
  • Message on Hold is included
  • Remote / Home office extensions:
    • Take calls out of you home, or on the road, just like you are sitting behind the office desk.
  • Virtual extensions
    • Add cell phones to the call routes.
    • Eliminate having to give our your cell phone numbers
    • Add phones at remote warehouses, offices as extensions.
  • Softphone extensions
    • Fully functional phone on your laptop computer.
  • 911 support
  • Voice mail to email
    • Voicemail messages are converted to a .WAV file and sent as an attachment in an email.
    • Get you voicemail anywhere, even on your web enabled phone.
  • Conference calling
    • Built in bridge that will support multiple simultaneous conference calls.

For a complete list of features visit Star2Star.com.

Superior Quality

24 x 7 x 365 call quality monitoring

Star2Star Communications

Star2Star monitors the quality of your phone calls from end-to-end around the clock in our Network Operating Center with StarWatch.

Service desk for end-to-end quality management with Phone, Web, and Email support. Staffed around the clock.